Community care
Community Help
Waterside Monthly and event email alerts are coming soon. To contact an admin, use the email links to open your email app.
Choose a section below for access information, answers to common questions, and guidelines for sharing with your neighbors.
Community access code
Where to find your code
For the community access code, check TownSq or the Announcements page of the Facebook Waterside group.
Contact watersidebensalempa@gmail.com if you're having trouble finding your access code.
FAQ
How do I contact an admin?
Email watersidebensalempa@gmail.com. For questions about an event or submission, include its title and reference number if you have one.
Can I add an event to Google Calendar or receive reminders?
Open an event and select Add to Google Calendar, then save your copy in Google. Calendar copies do not automatically update. Email reminders and change notifications are coming soon; check the event page for updates.
How do I submit an event?
Select Submit an Event on the homepage. Add the date, time, location, description and any RSVP information. You can also attach optional photos or a flyer image. Provide your name and email, then submit it for admin review.
When will my event appear on the calendar?
New submissions stay pending until an admin reviews and approves them. An admin may contact you to request changes. Submitting an event does not publish it immediately.
How do I update an event?
Email watersidebensalempa@gmail.com with the event title, reference number and requested changes. Organizers cannot directly edit approved events. An admin saves and reviews the changes before approving the updated version.
How do I cancel an event?
Open the event and select Request cancellation, or email watersidebensalempa@gmail.com. An admin verifies and approves the request before the event is marked Canceled. Sending a request does not immediately cancel the event.
How do I RSVP?
Open the event details and use the organizer’s listed email, phone/text number or RSVP website. If the event says no RSVP is required, you do not need to register through the Hub.
How do I share Community News?
Choose Submit Community News, select a category and add your news, private verification details and any optional images. Approved news appears in Community News below the homepage calendar. Your verification details stay private.
How do I receive Waterside Monthly?
Waterside Monthly is coming soon. Community news is available below the calendar; newsletter email signup will be available when delivery is ready.
Will my personal information be published?
Your name and email remain private to admins. Event locations, RSVP details, contacts you authorize for publication and approved images may be shared with the community and in Waterside Monthly. See our privacy information for more details.
Do I need a resident account?
No. Residents use the shared community access code. The browser session lasts up to 90 days unless you sign out or an admin revokes access or rotates the code.
Will a downloaded calendar event update automatically?
No. Download calendar file saves an ICS calendar file. Check the event page for later changes or cancellation notices, and update your personal calendar when needed.
Community Rules
Sharing thoughtfully with our neighbors
Please follow these guidelines when using Waterside Events Hub:
- Be respectful. Keep submissions welcoming and considerate. Do not include harassment, threats, discrimination or personal attacks.
- Keep it relevant and accurate. Share events and news useful to the Waterside community. Check dates, locations, RSVP details and other facts before submitting.
- Protect privacy. Do not share another person’s private contact details, address or personal information without permission. Only include contacts you authorize for publication.
- Use photos and content you have permission to share. Get permission for identifiable people when needed, and do not copy images or flyers without the right to use them.
- Avoid spam and duplicate submissions. Choose the appropriate category for business, service, sale or giveaway news. Keep the information clear and relevant.
- Allow time for review. All submissions require admin approval. Admins may request changes or decline content that does not meet these guidelines.
- Keep approved events current. Contact an admin promptly about edits or cancellations. Cancellation requests must be verified and approved.
Questions about these website guidelines? Contact watersidebensalempa@gmail.com.